Contactless

Contactless is the convenient, cashless way to pay for your bus travel whether you are travelling on Linkbus, Nottingham City Transport or NET The Tram.

Which Tickets Are Available on Contactless?

You can use your contactless card or device to buy all tickets on the bus.

How Do I Pay Using Contactless?

When boarding the bus, remove your contactless card from your wallet or purse to avoid card clashes with other bank cards.

With Contactless Tap & Go, adults can simply tap their contactless card or device on the reader and the system will work out the best capped price for all the journeys made during the day. This covers journeys you make on Linkbus, Nottingham City Transport or NET The Tram.

If you are not using Contactless Tap & Go, remember to:

• Let the driver know you want to pay using either a contactless card or smart device before placing your card or device on the reader
• Let the driver know which ticket or tickets you want to pay for
• Place your card or device on the reader to pay
• Take your ticket or tickets

How does Contactless Tap & Go Work?

There is no need to ask the driver for a ticket, as the system will automatically calculate the best price for the journeys you make during a day (04:30-04:29 the next morning) across Linkbus, Nottingham City Transport or NET The Tram.

Simply tap your contactless card or device on top of the ticket machine each time you board the bus, wait for the green light and beep to show your payment has been accepted and then take your seat. 

Please ensure you use the same contactless card or mobile device for all of your journeys on the same day. Using different contactless cards or mixing contactless cards and mobile devices (even where the mobile device uses the same card details as the contactless card), will prevent day caps being applied and you will be charged a higher price.

At the end of each day, we’ll deduct one payment from your account, so you are guaranteed to pay the best price for your travel.

These deductions usually show on your bank statement after a couple of days. You can view your journey history on the Nottingham Contactless website.

How Much Will I pay Using Contactless Tap & Go?

Contactless Tap & Go works for adult payments only.

Each bus stop is located in a Zone and the price you pay is a set fare based on the Zone you board the bus and tap your contactless card or device.

All of the journeys operated by CT4N will be in Zone A, which is the Greater Nottingham area. If you are travelling further or making journeys with Nottingham City Transport or NET The Tram, then please visit their websites and check their respective websites for further details.

Nottingham City Transport https://www.nctx.co.uk/ 

NET The Tram https://www.thetram.net/ 

Each tap is charged at the Single Journey price shown below, but when you hit a Day Cap, that's the maximum you'll pay.

For example, when travelling on the Linkbus Network you will be travelling in Zone A, therefore you would be charged:

• £2.00 if you made 1 journey in a day
• £4.00 if you made 2 journeys in a day 
• £5.20 if you made 3 or more journeys in a day

Who do I contact if I Have a Query on a Payment?

If you paid using a card, you can view your journey history on the Nottingham Contactless website. If you paid using a device and want to see your transaction details, check your Apple or Google account the day after your journey.

If you have paid using a card, please register your query through the Nottingham Contactless website by searching for your journey and the selecting the "Query this Journey" option shown.